常用外贸采购英语
常用外贸采购英语核心分类
外贸采购涉及询价、谈判、订单、物流等多个环节,掌握专业英语术语和表达是高效沟通的关键。以下从核心场景分类整理高频词汇和实用句型。
一、询价与报价阶段
1. 常用术语
- Inquiry:询价(例:We received an inquiry for 1000 units of Product A.)
- Quotation:报价单(例:Please send us your latest quotation with MOQ details.)
- FOB (Free On Board):离岸价(例:The FOB price includes packaging but excludes freight.)
- CIF (Cost, Insurance & Freight):到岸价(例:CIF Shanghai port is $50 per unit, including insurance.)
- Pro forma Invoice:形式发票(例:We’ll issue a pro forma invoice for your prepayment.)
2. 实用句型
- 请求报价:Could you provide a quotation for 5000 pieces with delivery time?
- 比较价格:Your price is higher than Competitor X’s. Can you offer a better discount?
- 确认条款:Does the CIF price include customs clearance fees in the destination country?
二、订单与合同谈判
1. 关键条款
- Payment Terms:付款方式(例:We require 30% T/T deposit and 70% balance before shipment.)
- Lead Time:交货期(例:The lead time for bulk orders is 45 days after confirmation.)
- Minimum Order Quantity (MOQ):最小起订量(例:The MOQ for this product is 2000 units per color.)
- Sample Policy:样品政策(例:Free samples are available, but freight collect.)
2. 谈判话术
- 争取优惠:If we double the order quantity, can you reduce the unit price by 5%?
- 拒绝不合理要求:We regret that we cannot accept D/P payment terms due to risk concerns.
- 确认合同细节:Please review the attached contract and sign if all terms are acceptable.
三、生产与质检沟通
1. 生产进度跟踪
- Production Schedule:生产计划(例:The production schedule shows completion by June 20th.)
- Delay Notice:延期通知(例:Due to raw material shortage, delivery will be delayed by 1 week.)
- On-site Inspection:验厂(例:Our team will conduct an on-site inspection next Monday.)
2. 质检相关表达
- Quality Control (QC):质量控制(例:We require third-party QC inspection before shipment.)
- Defect Rate:次品率(例:The defect rate must not exceed 1% as per contract.)
- Remedy Solution:补救措施(例:We’ll replace all defective items within 7 days free of charge.)
四、物流与单证处理
1. 物流术语
- Bill of Lading (B/L):提单(例:Please fax us the original B/L for customs clearance.)
- Container Load:整柜装载(例:We need a 20-foot container for this shipment.)
- Freight Forwarder:货代(例:Our freight forwarder will handle all documentation and shipping.)
2. 单证操作句型
- 申请文件:Could you send us the commercial invoice, packing list, and B/L copy?
- 解决单证问题:There’s a discrepancy in the packing list. Please amend it ASAP.
- 通知提货:The shipment has arrived at Port X. Please arrange pickup immediately.
五、售后与纠纷处理
1. 常见问题表达
- Claim for Damage:货损索赔(例:We found 10% of goods damaged upon arrival. Please investigate.)
- Short Shipment:短装(例:The packing list shows 500 units, but we received only 480.)
- Refund Request:退款请求(例:We request a full refund due to non-compliance with specifications.)
2. 协商话术
- 提出解决方案:We can offer a 10% refund or send replacement goods next month.
- 强调合作:Let’s resolve this amicably to maintain long-term business relations.
- 威胁法律行动:If no resolution is reached within 7 days, we’ll escalate to legal proceedings.
六、高频短语速查表
| 场景 | 短语/句型 | |--------------------|---------------------------------------------------------------------------| | 价格谈判 | Could you sharpen your pencil on the price?(能否再优惠一点?) | | 确认订单 | We confirm the order for 3000 units at $8 each, FOB Shanghai. | | 催货 | The delivery is overdue. Please expedite the shipment immediately. | | 感谢合作 | Thank you for your cooperation. We look forward to future business. |





